Salary: Very Attractive
Qualifications:
Bachelor’s degree in Computer Science, Information or Business Sciences, or related fields.
3 to 6 minimum years’ experience in an Account Management and/or Product Management (customer-facing) role.
Skills/Requirements:
Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
Strong ability to engage with customers by phone, email, and in person.
Great interpersonal and presentation skills.
Strong customer focus.
Excellent communication skills (both verbal and written).
Excellent time management, analytical and problem-solving skills.
A self-starter, well organized, and a prolific multi-tasker.
Innovative and creative.
Responsibilities:
Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.
Understanding telecommunications and/or consumer products and Apps.
Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers’ expectations.
Ability to understand customer needs and identify new opportunities in the Business Accounts.
Candidate should have passion for technology.
Understand the local telecommunications market space and the global telecommunications market trends and developments.
Provide input and actively participate in the development and growing of the Business Accounts.
Tagged as: Telco Account Manager
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