Student Records Specialist Contract

Company Description:

When Bay Path opened its doors to students in 1897, it had a very clear goal: to provide a
practical, affordable, and career-oriented education to prepare students to not only meet the needs of companies, organizations, and
communities but to also thrive in their professions, identify and realize their dreams, and make a lasting difference in the world. From the
beginning, Bay Path prided itself on being entrepreneurial, constantly pushing the boundaries of the academic experience to fit the
student…to start them on the road of success. That spirit and philosophy is best reflected in our shared vision, “At Bay Path, every
learner’s dreams of a better career, a richer life, and a brighter future will be realized.”

Recognizing that our learners come
first, we know it is equally important that we develop, cultivate, and sustain a culture that binds us together as a community. As part of
the University’s ongoing commitment to diversity, equity, inclusion, and belonging, we draw upon our eight Core Values-beliefs that provide
the internal framework and a moral compass for how we work and interact with each other.

Bay Path University, an independent and
not-for-profit institution, was named Among Fastest Growing Baccalaureate Colleges and Graduate Programs by The Chronicle of Higher
Education Almanac, and is a member of the Women’s College Coalition. With a main campus in Longmeadow, MA, and a satellite location in East
Longmeadow, MA, Bay Path offers undergraduate, graduate (for women and men) degrees, and professional certificates.

For 125 years, we
have been committed to preparing our students to navigate a constantly changing world. Whether it is one of our innovative academic
programs, groundbreaking online learning platform, or We Empower Learners and Leaders initiative, we educate our students in ways that will
help them to grow, learn to adapt, and always to flourish. Be part of the change. Be Bay Path.

We invite you to visit our website at
www.baypath.edu where you can learn more about Bay Path University.

Job Description:

JOB SUMMARY:

The Student Records Specialist is responsible for the
timely and accurate processing of student records and requests related to academic information at Cambridge College. This position will be
cross-trained to assist with day-to-day functions of the Registrar’s Office. To be successful in this position, individuals must possess
excellent communication skills (in person, via phone, and via email), high attention to detail, critical and creative thinking, flexibility,
and an ability to work collaboratively with all members of the community.

ESSENTIAL JOB FUNCTIONS:

• Responsible for maintaining front-end communication for the Registrar’s Office; including fielding calls from the main office phone
  line, responding to inquiries from the Registrar email account, and assisting student walk-ins.
• Processes transcript and enrollment
  verification requests.
• Ensures that contact information, important dates, forms, and other related documents for the Registrar’s
  Office are accurately and regularly updated on the shared Cambridge College / Bay Path University portals & external
  pages.
• Maintains accurate and updated student records in Jenzabar, including processing of add/drops, enrollment status updates,
  major/program changes or declarations, grade changes, and other functions when necessary.
• Provides assistance with reservation of
  classroom space at Cambridge College locations.
• Assists Registrar staff with performing mail merges (for both physical letters and
  emails) related to academic standing and student status.
• Assists with office supply ordering.
• Upholds internal, federal, and
  Massachusetts Department of Education policies and procedures, integrity and ethical standards.
• Provides excellent customer service
  in support of a student-centered culture.
• Supports the planning and execution of Commencement ceremony, and assists with management
  of student regalia and diploma orders.
• Remain informed on Family Educational Rights and Privacy Act (FERPA) guidelines and provides
  training to work study students and other individuals on an on-going basis as needed.
• Assists with the production, maintenance, and
  schedule of communications from the Registrar’s Office.
• Attends meetings, conferences, trainings, and workshops to keep up-to-date
  on topics relating to registration, procedures, and student records
• Complete other assignments as directed by the University
  Registrar

OTHER RESPONSIBILITIES:

If you operate a University owned, leased or personal vehicle
at any time while performing your duties you must follow all policies and procedures outlined in the Operations Manual. Additionally, you
must report any driving offense, on or off company time, which causes a loss, suspension, or any other change in your license status. You
must report this change within one business day of the offense. You can report this change to the Human Resource Department or your direct
supervisor. Failure to do so can lead to disciplinary action, up to and including terminations.

This list of essential job functions
and other responsibilities is representative of those duties and responsibilities that are required of this position. However, the list is
not to be considered as all-inclusive. A supervisor or director may assign other duties and/or other duties at alternate locations to meet
mission requirements of the University and cooperation of all personnel is expected to carry out the mission.

Requirements:

QUALIFICATIONS:

• Two years of college or three years of clerical
  experience.
• Excellent interpersonal, time management, and organizational skills with strong attention to detail.
• Strong
  ability and knowledge of data management.
• Familiarity with Jenzabar or other student information system
  preferred.
• Proficiency with Microsoft Word and Excel required. Experience with Microsoft Outlook and the Google Suite
  preferred.
• Ability to learn and follow standard student privacy and record-keeping procedures, including those outlined in the
  Family Educational Rights and Privacy Act (FERPA), by the American Association of Collegiate Registrars and Admissions Officers (AACRAO),
  and various guidelines as set forth by accreditors other legal entities.
• Ability to handle confidential and sensitive information
  with discretion and diplomacy, and within FERPA guidelines.
• All new employees must complete the FERPA, Anti-Harassment, and any
  other required online trainings within 15 days of employment.
• Ability to deal effectively with a wide range of
  people.
• Excellent verbal, written and interpersonal communication skills.
• Valid U.S. driver’s license.
• Must
  successfully pass the online Safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually
  thereafter.
• Willingness to work a flexible and extended schedule, including weekends and evenings, when necessary.
• Should be
  committed to a culture of diversity, equity, respect, and inclusion; demonstrated ability to build working relationships with people having
  a wide variety of backgrounds, perspectives, and experiences different from ones’ own.
• General knowledge of the University’s
  mission, purpose and goals and the role this position plays in achieving those goals.
• Ability to adhere to University policies and
  procedures.

Additional Information:

Commitment to Diversity, Equity, and
Inclusion

Bay Path University is a diverse community devoted to proactively nurturing a campus-wide culture that
promotes and ensures equity, respect, inclusion and safety for all members regardless of race, color, national origin, age, gender,
religion, sexual orientation and gender identity, socio-economic background, or physical ability. We are one University that opens our
hearts and minds to conversations, to learning and to creating a community that is welcoming of all. Regardless of position, it is expected
that each employee will embrace this commitment and demonstrate an attitude of respect toward and acceptance of all members of our
community.

Application Instructions:

Applicants for this position should attach a cover letter, resume /
curriculum vitae, and any other relevant information pertaining to this position and your candidacy. Please apply online. Faxes and emails
will not be accepted.

Bay Path University is dedicated to building a culturally diverse and pluralistic faculty committed to teaching
and learning in a multicultural environment and strongly encourages applications from minorities, women and all underrepresented
backgrounds. An Equal Opportunity Employer, Bay Path University is committed to fostering diversity in its student body, faculty, and
staff.

Bay Path University is a smoke and tobacco-free community.

All offers of employment are contingent on satisfactory
background checking.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable
accommodation to apply for a position please email us at HR@baypath.edu or call 413-565-1157.