Senior Technical Manager, Data Platform Contract

Harvard Business School

67402BR

Position Description
Reporting to the Director of Architecture and Data Platforms, the Senior Tech Manager, Data Platform manages the development activities of a multi-disciplinary team of report developers, data scientists, and infrastructure engineers to deliver a comprehensive enterprise data warehouse combining a full range of historical and transactional data from HBS Online platforms and tools, data from external tools and system, an ever-growing set of self-service reports and analytic tools for business users, and a set of machine learning and AI models for both business and learning objectives.

As a senior member of the HBS Technology team, you will work closely with project managers, content subject matter experts, business teams, and senior management to create and maintain state-of-the-art data infrastructure, analytics, reporting, and models. You will help to clarify scope and specifications and participate in the program and flight planning processes to organize and plan work by the data team and work with partner teams to facilitate cross-platform data projects.

Responsibilities:

• Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment for a multi-disciplinary technical team
• Lead a team of subject matter experts in proactively understanding business and platform needs and managing an incoming pipeline of data, reporting, analytics, and modeling projects and tasks.
• Direct work priorities of a team of offshore, contracted resources.
• Serve as technical product owner within an Agile process, contributing to requirements gathering, estimation, and flight planning and act as scrum master
• Participate in long term strategic planning for the data platform portfolio(s)
• Budget management and creation and maintenance of contracts and relationships with data tool vendors
• Contribute to creation, maturing, and migration of data management, reporting, and infrastructure best practices and new technologies
• Draw on relationship and technical skills to act as technical liaison to internal and external clients
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct
• The role is also responsible for other duties as assigned

Note this role may require some weekend and evening work.

Basic Qualifications

• Minimum of seven years’ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

• Analytics, reporting, and data visualization expertise
• Familiarity with the following strongly preferred: Tableau, SQL, AI/ML/NLP
• Experience with Agile methods and portfolio and flight management
• Excellent written and verbal communication skills
• Proficiency in sprint planning, estimating, scheduling, and use of sprint management tools (HBS Online uses Jira)
• Pitches in where needed – “no job is too big or small”

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Additional Information
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS Online expects all staff to be onsite a minimum of 2 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

Harvard Business School will not offer visa sponsorship for this opportunity.

This position has a 180-day orientation and review period.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here: https://www.hbs.edu/employment.

About Us
Founded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School’s digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.

Benefits
We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function
Information Technology

Department Office Location
USA – MA – Boston

Job Code
I0759M Applications Mgt V

Work Format
Hybrid (partially on-site, partially remote)

Sub-Unit
*

Salary Grade
059

Department
Harvard Business School Online

Union
00 – Non Union, Exempt or Temporary

Time Status
Full-time

Pre-Employment Screening
Criminal, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.