Secretary II, Registration and Records Contract

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for a full-time
Secretary II position in the Student Services, Registration & Records Office. The position effectively performs varied clerical tasks in
support of the Registrar’s Office and Student Services, and provides information to students and the general public.

Employees
perform the full range of general office and clerical duties including providing detailed information to students, faculty, and staff,
maintaining complex records and files, typing memoranda and correspondence, and performing difficult research and problem-solving work.
Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

Qualified
candidates will possess excellent computer skills; demonstrate evidence of flexible work experiences and willingness to change; be
open-minded, fair, and possess the ability to see multiple perspectives; be willing to take and manage risks and accept responsibility for
professional and personal growth.

We offer a valuable benefits package that includes the
following:

NC State Health Plan

NC State Retirement Plan

Paid
Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational
Benefits

Longevity

TRICARE Supplement Benefits

Full-time employee
benefits.

Duties

Essential Duties-Duties may include, but are not limited
to, the following:

• Type, process, and proofread a variety of reports, letters, memoranda, and statistical charts; type
  correspondence from rough drafts.
• Perform routine and complex general clerical work including filing, scheduling appointments,
  copying, and processing of information, including statistical analyses of a variety of data from research topics.
• Research complex
  problems and discrepancies in records, applications, transcripts, and institutional web pages and formulate alternative actions for
  consideration.
• Work with other departments to coordinate events, programs, and schedules; assist with the coordination of luncheons,
  meetings, conferences, and data collection efforts.
• Respond to complaints and requests for information on College and department
  policies, rules, procedures, and information from web pages.
• Operate a variety of standard office equipment including a computer,
  scanners, and copier equipment.
• Correspond and distribute information and files using the College’s networking
  system.
• Assist with registration and other customer service activities at centers and other off-campus and on-campus
  locations.
• Verify time sheets.
• Create and maintain office document control procedures that comply with the FTCC Writing
  Style Guide including use of the FTCC file naming convention for documents.
• Prepare required documentation for curricular and
  continued education courses to include: contracts, public service agreements, work orders, audio-visual requests, room requests, and
  purchase orders for supplies, equipment, and textbooks.
• Prepare and type brochures, flyers, handouts, and institutional web pages
  for general marketing purposes.
• Prepare class registration materials for records and registration office to include cover sheets,
  data forms, and group receipts.
• Assist in preparing and maintaining special reports and budget information for internal and external
  groups, agencies, and organizations.
• Perform related duties as assigned.

Minimum
Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying.

Experience: Two years of increasingly responsible experience or one year of
experience

Training: Completion of the twelfth grade supplemented by specialized secretarial training or
equivalent.

Communication, both oral and written, skills necessary. Must possess advanced skills in Microsoft Office
(Access, Excel, PowerPoint, and Word).

Preferred Requirements

Associate’s degree in Office Technology or
related field

College Pay Scale: Minimum starting salary $37,486 annually

Number of
Months: 12

Employee Benefits

• Health, Vision, Dental Insurance
• Property and Casualty
  Insurance
• Retirement Benefits
• Paid Leave, Paid Holidays
• Cafeteria Plan (IRS Code Section 125)
• Cancer –
  Intensive Care or Critical Care
• Employee Assistance Program
• Flexible Spending
• TRICARE Supplement Benefits

Posting Number: S84-24

Close Date: 12/05/2024

Open Until Filled: No

Special Instructions to Applicants

Screening of applications will begin immediately, with an
anticipated hire date of January 1, 2025.

NOTE: All applicants under consideration for employment at
Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check
on your behalf so that you may be considered further for the position for which you have applied.

Three (3)
Professional References Are Required.