Scheduling Specialist (Student Services Coordinator) Contract

Job ID: 313856

Department

SPANISH & PORTUGUESE (BL-SPAN-IUBLA)

Department
Information

Our department provides academic preparation for majors, minors, and graduate students in Spanish and Portuguese,
contributing to the overall liberal arts mission of the College. We believe that language acquisition requires an understanding of the
cultural contexts in which language is spoken.

Language study also provides us with a means of communicating with others, both within
and outside of the U.S., and of strengthening cultural literacy and intercultural understanding. In our department, students and faculty
engage with questions of cultural and linguistic identity and difference. They explore the histories and contexts in which language and
culture exist and change.

More information about the Department of Spanish and Portuguese at Indiana University may be found here.

Job Summary

Department-Specific
Responsibilities

• Coordinates areas of the Department of Spanish and Portuguese Undergraduate office that pertains to
  scheduling, registration enrollment, enrollment reports, course catalog updates.
• Coordinates joint and cross-listed courses and
  provides enrollment data reports for the department.
• Handles course catalogues for CARMin, new course and change course entries.
• Builds, edits, and updates the Schedule of classes for the 3 simultaneously-active semesters through DSOC and CART.
• Keeps
  Chair appraised of all scheduling and registration situations that effect the schedule and budget.
• Collaborates with other
  departments on combined courses and cross listings.
• Manages enrollment and registration as students register and adjusts as
  necessary and approved by the chair.
• Schedules room changes, reserves rooms for films, reviews sessions and class make-ups.
  Schedules final exam rooms assignments and notifies HISP instructors of their final exam day, time and room.
• Works closely with the
  Administrative Program Manager to project the number of sections needed, budgets, head counts and helps verify what is inputted into Elvira
  and Elvis for the Department.
• Creates statistical reports on enrollment, course and sections needed for fiscal year, Effort report,
  and Undergraduate Majors and Minors.
• Manages all curriculum changes through CARMIn for new course ads and course changes, working
  closely with the Directors and Chair.
• Coordinates all areas of the Undergraduate office.
• Answers academic questions and
  assess all concerns and complaints and direct to the appropriate Director.
• Works as a team player with other staff and cover when
  other staff need to be away from the office. Some cross training will be involved.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student
  services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space
  reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants,
  stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately
  maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives
  and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and
  disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student
  organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum
required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related
  field

SKILLS

Required

• Proficient communication skills
• Maintains a high
  degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to
  quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and
  dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Commitment
  to working with people of diverse backgrounds and demonstrated cultural competency

Preferred

• Strong organizational skills
• Working knowledge of university systems, including SIS and Registrar share point software and
  Microsoft Office
• Ability to multi-task
• Ability to handle the stress of a heavy work load

Working
Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard
office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the
campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work
Location

Bloomington, Indiana

Advertised Salary

$18.75 to $19.71 per hour

Benefits
Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan
  options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life
  insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental
  retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level:
Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to
learn more about Indiana University’s Job Framework.

Equal Employment Opportunity

Indiana University is an equal
employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for
employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion,
sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected
veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including
employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of
Education Office for Civil Rights or the university Title IX Coordinator. See Indiana
University’s Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234