Records and Progression Coordinator Contract

Job Type: Staff, Full Time

Job Number:
202400143

Division: Academic Affairs

Department: Registrar’s Office

Closing
Date: 12/31/2024 11:59 PM Eastern

Position Summary

DESCRIPTION:
Provides
logistical support to the Registrar’s Office, including managing correspondences and communication for student withdrawals, transcript
requests, verifying student records, graduation applications, grade changes, student contact information, and assists with catalog updates.
Manages and updates files, reports, and permanent student files. Provides support for transcript and transfer records keeping. Assist with
coordinating meetings/special events and provide support for campus/office events. Monitor and respond to inquiries within multiple office
email aliases, including assisting with troubleshooting issues. Assist with design and updating of the Office websites, announcements, print
and digital publications. Manage special projects as assigned. Collaborates within and outside the office to assure that the office is
responsive to the needs and policies of the academic community.

OUTCOMES:

• To provide accurate and precise data in the BANNER
  system.
• Records accurately maintained and processed.
• Transcript requests processed in a timely manner.
• Customers
  given prompt, courteous ,and efficient service and assistance.
• To successfully support students and provide information concerning
  services provided by the College.

Essential Functions

• Provide logistical support (handle
  incoming calls/emails, mail, office reception, manage correspondence, rooms/office space, forms, and appointments}. Including student
  withdrawals, transcript requests, verifying student records, graduation applications, grade changes, student contact information, and
  assists with catalog updates. 35%
• Manage and update files, reports, and permanent student files.30%
• Monitor and respond to
  inquiries within multiple office email aliases, including issues including assisting with troubleshooting issues.15%
• Assist with
  design and updating of Registrar Office website, announcements, print and digital publications (website and electronic forms}.
  5%
• Manage special projects as assigned and provide support for additional areas within the Registrar’s Office. 10%

• Assist with coordinating meetings/special events and provide support for campus/office events.
  5%

Experience and Education Required

• High school diploma or equivalent required, Associate
  Degree preferred.
• A minimum of 2-3years’ experience in an administrative or support role.
• Possesses understanding of student
  records policies and FERPA.
• Banner experience preferred.

Required Skills and
Qualifications

• Excellent interpersonal and communication skills.
• Ability to plan, organize and implement
  assigned responsibilities and to work well under pressure to meet established deadlines.
• Reliable, strong analytical skills and
  detail oriented.
• Problem solver, is a solutions-oriented person.
• Ability to recognize areas of growth and gained
  proficiency.

Additional Information

York College of Pennsylvania is an Equal
Opportunity Employer and Non-Discriminatory. For a copy of York College’s Annual Security Report, you may contact the Office of Campus Safety or
visit the website: Annual Security Report.