Operations Project Manager Contract

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Registrar
Time Type:
Full time

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

Excluded

Job Description:

Summary:

The Office of the University Registrar is seeking an innovative solution-oriented partner to join our team during a major multi-year project. Reporting to the University Registrar the Operations Project Manager will provide support and assistance in maintaining the retention of student academic records, enforcement of all academic regulations, and participating in the strategic planning and implementation of new technologies.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Participate in the strategic planning of the implementation and use of new technology and reporting tools to ensure the Office of the Registrar remains technologically current while continuing to improve its processes and services.
• Applies strong leadership and management skills to assist in managing projects, setting priorities, and optimizing operational processes.
• Supports data auditing and cleanup initiatives and assists in configuring SIS.
• Creates and updates documentation, knowledge articles, and training materials.
• Assist in ensuring all functions and services of the Registrar’s office (Degree Clearance, Record Services, Registration, Catalog, Curriculum, Transfer Articulations, Reporting, Academic Scheduling, and Policy and Compliance) continue uninterrupted.
• Other duties as assigned.

Supervisory Responsibility:

• Support supervision of staff.

Competencies:

• Serving Customers.
• Prioritizing and Organizing.
• Acquiring and Analyzing Information.
• Supporting Coworkers.
• Driving Continuous Improvement.

Position Type/Expected Hours of Work:

• Full Time.
• 35 Hours per week.

Salary Range:

• 90,000-100,000 annually.

Required Education and Experience:

• Bachelor’s degree or equivalent.
• 2-5 years of experience in a university registrar management position.
• Proven record of successful experience in academic administration or student-oriented service environment.
• Experience with registration and student records management.
• Experience with policy and data integrity.
• Experience with determining business requirements and coordinating resources across multiple departments.
• Strong working knowledge of university-wide ERP systems; specific knowledge of Colleague.
• Solid team leadership skills.

Preferred Education and Experience:

• Master’s degree.
• Experience working with Colleague and Workday.
• 5 years of experience in academic administration.
• Knowledge of student information system (Ellucian Colleague) preferred.
• Familiarity with laws and regulations affecting academic institutions (FERPA, ADA, HEA, etc.) preferred.

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University’s unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.