Operations Coordinator, Registrar Contract

Job Type: Staff, Full Time

Job Number:
202400144

Division: Academic Affairs

Department: Registrar’s Office

Closing
Date: 12/31/2024 11:59 PM Eastern

Position
Summary

DESCRIPTION:
Provide administrative and logistical support to the Registrar’s Office,
including managing correspondences and communication for students, faculty, staff, and other campus community members. Manage and update
files, reports, office supplies, and budgetary items. Assist with coordinating meetings/special events and provide support for campus/office
events. Monitor and respond to inquiries within multiple office email aliases, including issues associated with scheduling, CAPP auditing
software, student records, and transfer evaluations. Assist with design and updating of the Registrar Office website, announcements, print
and digital publications. Assist with catalog and electronic publications and forms. Manage special projects as assigned. Collaborates
within and outside the office to assure that the office is responsive to the needs and policies of the academic community.

OUTCOMES:

• To provide accurate and precise data in software systems used throughout the office and
  digitalized records.
• To successfully support Registrar Office responsibilities.
• To successfully support campus community
  and provide information concerning services provided by the College.

Essential
Functions

Customer Service 40%

• Provide logistical support (handle incoming
  calls/emails, mail, office reception, manage correspondence, rooms/office space, forms, and appointments).
• Monitor and respond to
  inquiries within multiple office email aliases, including issues associated with scheduling, CAPP auditing software, student records, and
  transfer evaluations.
• Provide front office coverage and assist with coordination for coverage.
• Office contact person for
  Work Study Students.
• Assist students, faculty, staff, and other campus community members with questions and inquires.

Administrative 60%

• Coordinate with the Registrar the overall workflow of projects within the office
  by maintaining the Office operational calendar and communications plan.
• Maintain and order supplies.
• Assist with budget.
• Provide support for all electronic communication including deadlines, policies and procedures.
• Assist with design and
  updating of the Registrar Office website, catalog and other digital publications.
• Assist with processing Academic Actions and
  Academic Standings.

Experience and Education Required

• High school diploma or equivalent
  required, Associate Degree preferred.
• A minimum of 2-3 years’ experience in an administrative or support role.
• Possesses
  understanding of student records policies and FERPA.
• Banner/Ellucian experience preferred.

Required Skills
and Qualifications

• Excellent interpersonal and communication skills.
• Ability to plan, organize and
  implement assigned responsibilities and to work well under pressure to meet established deadlines.
• Reliable, strong analytical
  skills and detail oriented.
• Problem solver; is a solutions-oriented person.
• Ability to recognize areas of growth and
  gained proficiency.

Additional Information

York College of Pennsylvania is an Equal
Opportunity Employer and Non-Discriminatory. For a copy of York College’s Annual Security Report, you may contact the Office of Campus Safety or
visit the website: Annual Security Report.