Manager, Scheduling Contract

Salary: See Position Description

Location: Multiple Locations, CO

Job Type: Administrator/Professional-Technical Full-Time

Job Number: 202501449

Division: Academic Affairs

Department: Academic Success

Opening Date: 11/04/2024

General Summary

This position has the opportunity to be based at any of our three (3) campuses: Boulder County Campus (Longmont, CO), Westminster Campus (Westminster, CO), or Larimer Campus (Fort Collins, CO).

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values-along with our commitment to student success, equity and excellence.

Who You Are

As the Manager of Scheduling at Front Range Community College (FRCC), you will be essential for compiling optimal schedules for student success. This scheduling oversight includes planning, coordination, and support for events organized by various college departments. The position will also work closely with the Faculty Load and Compensation (FLAC) team, including cross-training and regular joint meetings.

As part of the Academic Success team, you will work with the scheduling team and other college teams to create academic schedules that further the college’s mission. Collaborating with department chairs/leads, academic deans, academic advisors, and registrar, the Manager ensures smooth development and implementation of successful class scheduling to include semester, yearlong and potentially multi-year schedules. The schedule team consults with faculty and staff to facilitate the development of a consistent and efficient class schedule, collaborates with academic deans to ensure quality control, ensures appropriate data entry, and publishes credit and non-credit courses in Banner.

Your responsibilities will encompass overseeing strategic institution-wide scheduling processes. This role involves close collaboration with internal teams such as FLAC Team, Department Chairs/Leads, Academic Deans, Enrollment Management & Student Success, Equity & Inclusion, Human Resources, and Colorado Online. Together, these teams set goals, develop plans, and build consensus among senior leadership.

In this position, you will also partner with system-wide teams including the Colorado Community College System (CCCS) Information Technology Department, and Colorado Online to manage on campus and online course schedules and events.

This position does have the opportunity to work remotely occasionally but requires a significant on-campus presence and will need to travel to all three FRCC campuses.

Please note: You need to be a Colorado resident on your first day of employment.

SALARY: $61,685 – $64,769 annually

BENEFITS: Please click here to find more information about APT & Faculty Benefits

SELECTION PROCESS: Position will remain open until filled with a priority deadline of November 18, 2024. This posting may be used to fill multiple or similar positions.

Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Manager of Scheduling.

Primary Duties

Course Scheduling:

• Conduct detailed schedule review and audit training for academic deans and schedule team to ensure accurate entry of prerequisites, corequisites, section coding, attribute coding, schedule type, stacking/linkages, seat time and mode of delivery information for each section
• Build zero sections in Banner under the guidance of the Academic Services department.
• Manage schedules and collaborate with the deans of schools with extremely complicated room scheduling grids.
• Collaborate directly with Registrar’s office and fiscal department to develop a timeline for schedule rolls and development.

Ad Astra Management:

• Provide guidance and training for department chairs/leads, academic deans, school administrative assistants and schedule team to build a student-focused schedule in Ad Astra.
• Serve as the Ad Astra Academic Administrator responsible for updating parameters and permissions and granting access.
• Coordinate with teams across FRCC to schedule non-academic college event room requests and management processes in Ad Astra, including review, approval, and tracking of events happening on campus

Supervision & Leadership:

• Hire, train, mentor, and provide leadership to team and professional development opportunities for team.
• Mediate conflict and manage personnel issues including, performance evaluations, routine personnel matters, leave, and other personnel actions.
• Provide direct oversight of technicians in specific service areas.
• Ensure high performance, effective service delivery
• Conduct regular staff meetings and 1 on 1 meetings with staff and stakeholders.

Quality Assurance:

• Collaborate with team technicians to implement and maintain quality assurance.

Collaboration:

• Collaborate with Academic Services to facilitate initial credential process and credential renewal process.
• Work closely with CCCS Colorado Online staff and the FRCC Implementation Leads to build and maintain online course offerings.

Required Competencies

• Scheduling Skills: Has a strong proficiency in planning and executes a variety of courses coordinated through Ad Astra.
• Creativity: Generates creative ideas for scheduling that advances student success and timely movement toward degree/certificate attainment.
• Operational Planning: Aligns with the College 2025-2030 Strategic Plan and creates an operational roadmap that guides the department’s goals and individual goals and initiatives.
• Communication: Communicates effectively with individuals with diverse backgrounds; ability to communicate in a way that is effective. Tailors appropriate language, vocabulary, and tone to appeal to and connect with our diverse stakeholders, including Students, Staff, Faculty, and other constituents.
• Change Catalyst: Pivots if new data becomes available that can influence outcomes; understands that change is constant and requires flexibility.
• Collaboration: Collaborates with colleagues across departments, specifically when job processes are integrated, to strategically focus on ways to improve efficiency and effectiveness for students.
• Mission, Vision & Values: Embraces the mission, vision, and values of FRCC. Understands the importance of the work performed in support of institutional goals.
• Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.
• Mentoring & Coaching: Provides mentoring and coaching to others and seeks mentoring and feedback to improve own performance.
• Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department’s performance and student impact. Works with the next level supervisor to brainstorm changes that can improve a program or service that the department provides.
• Cultural Self-Awareness: Examines own beliefs and acknowledges own biases and how they have impacted or may impact the ability to serve students.
• Cultural Competence: Recognizes the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.
• Equity Mindedness: Views department operations through an equity lens. Calls attention to processes that lead to inequity in serving students. Understands the College’s equity goals and how your role supports FRCC’s ability to achieve those goals.
• Team Building: Participates in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.

Qualifications

Required Education/Training & Work Experience

• Associate degree and four (4) years of experience in course schedule development, project coordination, or related field.

OR

• Bachelor’s degree and two (2) years of experience in course schedule development, project coordination, or related field.

Preferred Education/Training & Work Experience

• Experience working with Banner and Ad Astra.

Welcoming. Respectful. Inclusive. Together, we are FRCC.