Manager of IT Business Operations Contract

Posting Number: A00763
Campus:
Department:
4350-VP and Chief Technology Officer

Classification Pay Scale
In compliance with SB 1162, Western University of Health
Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this
position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills,
experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary
only.

Expected Pay Scale
Minimum: $90,000.00
Maximum $90,000.00

Job
Summary

Reporting directly to the Associate Vice President of Information Technology, the IT Business Operations Manager is
responsible for ensuring the smooth operation of the IT departments business functions. This role will provide operational, financial, human
resources management, IT contract management, vendor relationships, and operational efficiency within the IT department. This position will
also serve as a liaison within the various University colleges and departments including external partners. Additionally, the IT Business
Operations Manager will provide accurate data and assist in the executive of various short, medium, and long-term projects, including events
as deemed necessary for the IT Department. The IT Business Operations Manager collaborates closely with IT leadership, finance, HR, and
other departments to align operational strategies with business objectives, optimize processes, and ensure compliance with organizational
policies.

Knowledge, Skills and Abilities

Individuals must possess a combination of technical knowledge,
business acumen, and interpersonal skills to manage IT operations efficiently, , as well as the following skills and abilities or be able to
perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and
abilities.

Technical Knowledge

Familiarity of IT systems, infrastructure, software, and
hardware.

Familiatiry of IT service management frameworks

Knowledge of data management practices,
cloud computing, cybersecurity.

Proficiency in using IT service management tools, project management software and ERP systems.

Ability to interpret and work with IT performance dashboards, KPI reports, and metrics.

Excellent computer skills; MS Word, Excel, PowerPoint, Outlook, Banner,
and Self-Service

Business and Financial Management

In-depth knowledge of budgeting,
financial forecasting, & cost management principles

Understanding of procurement processes and vendor
management

Familiarity with financial reporting, accounting principles, and ERP
systems

Strong skills in budget planning, tracking, and cost analysis

Ability to interpret financial
data and generate reports for leadership

Leadership, Team Management, and
Interpersonal

Ability to work collaboratively and cooperatively with diverse units and personalities within the
College and across the University.
Ability to delegate tasks, provide clear direction, and ensure accountability within the
team.

Supervisory/management skills to provide effective leadership to manage direct
reports.

Communication/Analytical/Organizational

Adaptability and ability to
respond to changing business needs and operational demands.

Ability to maintain strict confidentiality, work in a
fast-paced environment, and handle detail-orientated assignments.

Organizational skills necessary to prioritize workload
to meet long and short-term deadlines

Flexibility in job assignments to meet departmental priorities and emerging or
unplanned initiatives

Ability to handle detail-oriented assignments with accuracy and consistency, with minimal
supervision.

Excellent oral and written communications skills. Ability to interact effectively with administration,
faculty, staff, and students is a top priority.

Required Qualifications

Education: Bachelors degree in
Business Administration, Accounting, Finance, Organizational Management or related training/field experience required.
Experience: 2-4
years experience in supporting business operations and supervisory responsibilities

Preferred
Qualifications

Preference will be given to those with a Bachelors degree or higher.

Posting Date:
10/31/2024
Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/31392

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