Evaluator, Graduation & Transfer Credit Contract

Salary: See Position Description

Location: Westminster Campus – Westminster, CO

Job Type: Administrator/Professional-Technical Full-Time

Job Number: 202501474

Division: Enrollment Services

Department: Registrar

Opening Date: 11/25/2024

General Summary

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values-along with our commitment to student success, equity and excellence.

Who You Are

As an Evaluator of Graduation and Transfer Credit in the Office of the Registrar, you would play a vital role in supporting students, faculty, and staff by managing academic records, registration processes, and other key administrative functions. You would be responsible for maintaining the integrity and accuracy of student records, including grades, transcripts, and degree audits. The Office of the Registrar handles course registration, manages enrollment data, and processes enrollment changes such as adding, dropping, and withdrawing from courses.  Additionally, the Office of the Registrar ensures compliance with academic policies and federal regulations, including the Family Educational Rights and Privacy Act (FERPA), which protects student privacy.

In addition, the office processes graduation applications, verifies degree completion, and issues official diplomas and transcripts. Staff also provides guidance with regard to transfer credit and works with academic advising and students to ensure that their academic progress aligns with their degree or certificate requirements. In essence, the Office of the Registrar facilitates the smooth operation of academic processes, helping students navigate their educational journey from enrollment to graduation. 

The Evaluator of Graduation and Transfer Credit is responsible for evaluating student records to determine eligibility for degree and certificate conferrals, manages the transfer credit evaluation process, and updates the student information system to accurately reflect degree status within established deadlines. This role plays a critical part in maintaining the accuracy of student academic records and supports the integrity of the graduation process. The Evaluator will work closely with students, faculty and staff to ensure the timely and accurate conferral of degrees and posting of transferred credits, while also supporting other Registrar Office services and record processing as needed. This requires strong logic, professional communication skills, a thorough understanding of academic policies and procedures, and technical ability to effectively and accurately update modules in the Banner Student Records System related to Graduation, Transfer Credit Articulation, Curriculum declaration, Registration, and Academic History. 

This position has the opportunity for a hybrid work environment. This position is required to work on the college campus, in-person, a minimum of three days per week due to several operational and collaborative needs including:

• Collaboration with Staff and Faculty: In-person presence allows for direct, real-time collaboration with colleagues in the Office of the Registrar, academic advisors, faculty members, and others. This is important when resolving complex issues related to course equivalencies, transfer credits, graduation completion, or discrepancies in transcripts. 

• Student Interaction: Transcript evaluation or credit transfer questions may require face-to-face meetings with students. In-person availability improves the student experience, allowing for more personalized and immediate support.

• Team Integration and Training: Being on-site allows for team building, better communication with coworkers, and participation in in-person training or professional development, which is essential for hands on systems such as Banner and Navigate. 

This position will be located at the Westminster Campus.

Please note: You need to be a Colorado resident on your first day of employment.

SALARY: 51,102-$53,657/annually. 

BENEFITS: Please click here to find more information about APT & Faculty Benefits 

SELECTION PROCESS: Position will remain open until filled with a priority deadline of December 12, 2024.  This posting may be used to fill multiple or similar positions.

Preliminary screening will be made based on completed application package submitted by candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Evaluator of Graduation and Transfer Credit.

Primary Duties

Graduation Evaluation:

• Serve as FRCC’s Subject Matter Expert (SME) regarding conferral of degrees and certificates including: Reverse Transfer, Auto-Confer, graduation honors, commencement, course substitution, and graduation exception process.

• Evaluate student records to verify eligibility for graduation, based on degree and certificate requirements.

• Process degree and certificate conferrals, ensuring accuracy and compliance with college policies and deadlines.

• Update and maintain the student information system, Banner, to accurately reflect student degree status, curriculum declaration, and other relevant information.

• Communicate with students regarding their degree progress, and any outstanding requirements for graduation.

• Collaborate with academic advisors, faculty, and staff to resolve issues related to student records, transfer evaluations, and graduation requirements.

• Interpret and apply college policies, procedures, and academic requirements related to graduation and transfer evaluation. 

• Provide support and assistance to students, staff, and faculty regarding graduation evaluation and related policies.

• Serve as a resource for students and staff regarding questions related to degree evaluations, transfer credits, and academic records.

• Stay up to date with federal, state, and institutional policies related to academic records, graduation, and transfer credit.

• Review, make recommendations, and/or changes to information on college web site, forms, communication and other electronic information systems related to graduation and/or transfer credit evaluation.

• Create student reports for administration, faculty, and staff.

• Print diploma after awarding degree/certificates each semester, this includes re-issue/re-print of diplomas when needed.

• Take a leadership role in development, interpretation, and implementation of college-wide guidelines and business processes related to graduation evaluation, auto-confer, and reverse transfer. Make recommendations for external processes and procedures related to graduation, auto-confer, and reverse transfer.

Communication and Training: 

• Provide information and/or training for employees regarding, policies (CDHE, FRCC and CCCS policies), office procedures and guidelines pertaining to the Office of the Registrar, including Graduation, Degree Check, and Transfer Credit Evaluation.  

Transfer Credit Evaluation: 

• Evaluate incoming transcripts from other institutions to determine the transferability of coursework and credits based on FRCC, Colorado Community College System (CCCS), AACRAO Guides, and the Transfer Evaluation System (TES) policies.

• Manage the transfer credit evaluation process, including the review of transcripts and application of transfer credits to student records.

• Maintain up-to-date knowledge of transfer policies, state guidelines, and accreditation requirements for transferring credits.

• Apply transfer credit to student records in the student information system, Banner, and ensure accurate recording of courses, grades, and credit hours.

• Collaborate with academic departments to resolve questions related to course equivalencies, transfer credit applicability, and program requirements.

• Communicate with students regarding the status of their transfer credit evaluation, providing information on how their credits will apply to their degree or certificate programs.

• Assist in maintaining and updating transfer articulation agreements and ensuring accurate data entry in the system.

• Review and update course equivalencies in the student information system, ensuring consistency and accuracy across campuses.

• Interpret and apply institutional, state, and national guidelines for evaluating foreign transcripts and determining credit equivalencies.

• Provide support and assistance to students, staff, and faculty regarding transcript evaluations, transfer credits, and related policies.

• Participate in training and professional development to stay informed about changes in transfer policies, accreditation standards, and system updates.

Other Responsibilities: 

• Attend and assist in department and college events (commencement, registration events, mass mailings, etc.).

• Answer phones and provide in-person customer service.

• Assist with Registrar processes such as degree changes, non-attendance, and other registrar and records processes. 

Required Competencies

• Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.

• Student Centeredness: Places the student at the center of your work.  Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.

• Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department’s performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.

• Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students.

• Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.

• Equity Mindedness:  Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College’s equity goals and how your role supports FRCC’s ability to achieve those goals.

• Operational Planning: Have an understanding and knowledge of the college’s various strategic plans and understand how your work supports each of them. Understand 

• Leading from the Middle: Lead from your position by not only closely examine your responsibilities for the department, but in bringing forward ideas to your supervisor the college should consider to be more student centered.

• Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.

• Collaboration: Willingness to work with colleagues across departments to further student engagement.

• Communication: Communicate well across all channels to welcome, inform, guide, and engage in helpful and productive dialogue.

• Critical Thinking: Confident in using professional judgement when dealing with complex student issues. Generates and implements new ideas and is solution oriented.

• Organizational Skills: Manage multiple tasks under tight deadlines and with changing demands. 

• Problem Solving: Responsible for working through student issues problems and finding appropriate solutions.

Qualifications

Required Education/Training & Work Experience:

• Associate degree or relevant equivalent work experience.

• Outlook, Excel, MS Office Suite, any Student Information system.

• Demonstrated ability to listen effectively, identify critical paths quickly and adjust plans and approach as necessary.

• Ability to function effectively as part of a distributed team, working effectively as an individual and effectively through collaboration with various stakeholders.

• Ability to talk about complex technical concepts and functionalities with non-technical audiences.

• Demonstrated understanding of diversity, inclusion and equity concepts in higher education and its impact on student enrollment.

 Welcoming. Respectful. Inclusive. Together, we are FRCC.