Director, Technical Contract

Posted Salary Range: Commensurate with experience

Job Summary

The incumbent works with
all areas of the university that use Banner, from Finance to Registrars to Institutional Research and others.

Knowledge
Skills and Abilities

Working knowledge of systems such as Ellucian BANNER ERP, Cognos and other
systems

Working knowledge of IIBA BABOK, Six Sigma, PMI standards

Skilled in writing functional
procedures and functional systems development specifications

Skilled in writing basic SQL
queries

Skilled in delivery of required knowledge

Skilled in the use of standard Office applications
on personal computers

Excellent communication skills, verbal, written and inter-personal

Essential Job
Functions

Assist the University as a liaison from CITS in the support of University information systems by maintaining and
contributing a thorough knowledge of University systems and inter-system integrations from a functional, business process, and procedures
perspective

Create and maintain business process diagrams and procedures documentation of our customer business units
and cross-functional business processes

Assist in developing ad hoc business intelligence
reporting

Create written functional specifications and user acceptance test plans for application development
projects

Coordinate testing of system modifications, and implementation of new business and system
procedures

Perform end-user training of new functionality for system upgrades.

Analyze business
systems procedures; develop business process diagrams, functional procedures and data standards of related business functions within and
between business units

Work with functional users as a liaison from Information Technology Services to develop new
procedures and system usage recommendations to meet changing business needs. Document functional business procedures and functional systems
specifications

Develop project plans, manage project implementations. Work with functional users and technical staff to
understand and communicate business priorities, impacts, risks, and develop solutions, workarounds, manage priorities and expectations

Qualifications

Master of Business Administration or Master’s Information Systems
3-5years experience
in Ellucian Banner ERP system
3-5years experience in higher education administration

Licensing and
Certifications

N/A

Posting Number: S1084