Database System Manager Contract

Talladega College Office of Human Resources

hr@talladega.edu

Summary

The Database System Manager will assume overall
responsibility for the management, administration, performance, reliability, integrity, and security of College’s student and administrative
information system including Jenzabar One. This individual will coordinate with support group and application managers to ensure business
objectives are met.

Responsibilities

1. Provide technology support to the various users by performing
   installation of client software or other software, maintain user accounts, troubleshooting and answering basic software and hardware
   questions.
2. Customize reports and applications for users based on college priorities.
3. Utilize Infomaker to design, develop,
   and maintain custom reports, enabling departments to access meaningful data insights.
4. Collaborate with cross-functional teams to
   understand reporting needs and provide data solutions using Infomaker.
5. Perform data analysis, extraction, and integration to support
   institutional goals and decision-making.
6. Troubleshoot and resolve technical issues within Jenzabar One and Infomaker, offering
   guidance and support to end-users.
7. Train and support staff in the effective use of Jenzabar One and Infomaker, creating
   documentation and best practices.
8. Regularly review and maintain data integrity, implementing data governance standards across the
   institution.
9. Monitor system updates and improvements for Jenzabar One and Infomaker, ensuring compatibility and compliance with
   institutional standards.
10. Provide support to other areas of Information Technology as needed and other duties as
    assigned.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business, or a
  related field; equivalent experience is also acceptable.
• 2+ years of experience working with Jenzabar One, including system
  configuration and maintenance.
• Proficiency in Infomaker for custom report creation, modification, and troubleshooting.
• Solid
  understanding of data management, data integrity, and reporting best practices.
• Excellent analytical skills with attention to detail
  and accuracy.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical
  users.
• Demonstrated problem-solving abilities and ability to work independently.
• A strong working knowledge of both
  Windows-compatible computers as well as detailed, deep knowledge of database design and management using Microsoft SQL Server is
  preferred.
• Specific experience with Jenzabar One and Infomaker are major pluses.
• Advanced hardware and software
  troubleshooting skills are also essential.
• The candidate must possess excellent communication and interpersonal skills and be able
  to effectively interact with a diverse range of technical personal computer users.

Preferred
Qualifications

• Experience in a higher education environment, particularly with student information systems and financial
  reporting.
• Knowledge of SQL and data integration processes.
• Familiarity with data visualization tools and advanced reporting
  methodologies.

Application Process

All qualified candidates should submit a Talladega College application,
along with resume, copy of transcript, cover letter, and at least 3 professional references to Human Resources, Talladega College, 627 W.
Battle Street, Talladega, AL 35160.

TALLADEGA COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER