Credentials and Assessment Supervisor (Program Specialist 4) Contract

Opportunity Description

South Seattle Colleges is seeking a dedicated and detail-oriented professional to join our Enrollment Services Team, as our Credentials and Assessment Supervisor (Program Specialist 4). This position offers an exciting opportunity to contribute to the success of our students and the operational excellence of our institution.

Salary Range for this position is $64,476.00-82,392.00 (DOE).

First review of materials will begin Tuesday, December 10th, 2024.

Position Summary

Have you created/built/ contributed to building systems and processes resulting in an improved student experience? Do you have expertise in processing incoming transcript requests, evaluating transfer credits, and graduation assessments? If these questions resonate with you, then we invite you to consider joining our team, an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As the Credentials & Assessment Supervisor, you will be responsible for leading the team of evaluators and contributing to the efficiency of Enrollment Services, and helping students achieve their educational goals.

About Us

We are a district of three distinct colleges: North Seattle College, Seattle Central College, and South Seattle College, and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Promotional Opportunities
• Great Medical, Dental, and Retirement plans
• Paid Sick and Vacation Leave
• Transportation benefits
• Tuition Waivers
• PEBB Wellness Plan
• Washington State Employee Assistance Programs (EAP)
• Seattle Colleges staff and faculty also enjoy professional development opportunities and enrichment experiences in areas of their choice, including committee, workgroup, and affinity group opportunities.

Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:

Please note that Seattle Colleges has moved to holding interviews virtually using video conference options such as Zoom or Teams. As such, if you are selected for an interview, please be prepared to hold your interview virtually.

Applicants must be currently authorized to work in the United States on a regular basis. The employer will not sponsor applicants for work visas.

What you will be working on:

• evaluations, degree conferral, and student records management, are performed accurately and efficiently.
• Managing departmental workflow and coordinating the timely evaluation of transcripts, processing of graduation applications, and handling of substitution requests.
• Providing ongoing training, professional development, and performance evaluations for staff members. Offer guidance on complex transcript evaluations and problem-solving.
• Leading and contributing special projects related to retention, re-engagement, or policy changes, ensuring that the department is responsive to institutional needs.
• Maintaining South Seattle College¿s program inventory and collaborating with District on incoming new degrees and certificates for internal program management.
• Identifying opportunities to improve transcript evaluation, graduation processing, and other workflows within the department.
• Ensuring the accurate entry and updating of student records, including graduation and transcript data, within the ctcLink system and other databases.
• Researching, interpreting, and developing processes and procedures relating to receiving and evaluating incoming transcripts, graduation processing, and other credentials related practices.
• Managing the review and conferral of degrees, ensuring that all graduation requirements are met and student records are accurate.
• Ensuring exceptional customer service and oversee staff handling of inquiries from students, faculty, and staff regarding transcript evaluations, degree requirements, and graduation processes

What you bring as a candidate:

• You have a bachelor’s degree and two years of experience working in a college setting?
• You have experience applying a growth mindset and commitment to continuous improvement to solve challenges
• You have strong communication and presentation skills, particularly related to distilling complex concepts for a variety of audiences, working collaboratively with unit team members and all areas of the college
• You have the ability to accurately perform under time pressure and on high-stakes projects
• You have strong interpersonal skills and high emotional intelligence
• You are detail-oriented with experience consistently delivering high quality work products
• You have demonstrated proficient knowledge in using student management databases (Student Management System, PeopleSoft)
• You have demonstrated technical knowledge in using and applying Microsoft products, especially but not limited to, Outlook, Excel, SharePoint, TEAMS, ACCESS, and Power Automate.
• You have demonstrated thorough research abilities and investigation in relation to data and record issues.
• You have a demonstrated commitment and ability to work with persons from diverse ethnic, economic and academic backgrounds.

Office Setting:

• Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:
• Typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.
• Encounters frequent interruptions throughout the workday.
• It is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.

Physical Demands and Disability Accommodation

Individuals with disabilities have the right to reasonable accommodation in all aspects of employment with Seattle Colleges. This includes, but is not limited to, recruitment, application, interviewing, hiring, training, termination, conditions of employment, and any other employer-supported activities. Applicants requesting accommodation should contact Human Resources.

Notice of Non-Discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of bullying behaviors, including cyberbullying.

Inquiries regarding compliance and/or grievance procedures may be directed to the Director of Compliance.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will complete Sexual Misconduct Disclosure Form WA HB 2327 as required.