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At Gurobi Optimization, we’re on a mission!
A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world’s toughest and most impactful business problems. We’re looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi.
As a Cloud Support Engineer at Gurobi Optimization, you will be part of the Gurobi Experts, Technical Advisory, and Support team. In this role, you’ll be a crucial link between Gurobi and our global customer base. You’ll address technical inquiries, offer phone support, and assist with product installation, licensing, and architecture setup, all while troubleshooting issues related to our Cloud and Compute Server products.
Your work will extend beyond support, as you’ll contribute to enhancing the user experience, develop technical resources. If desired, you also get the chance to showcase our product’s features through presentations at technical conferences and webinars.
Collaboration is vital, and you’ll work closely with a highly skilled team, actively participating in knowledge-sharing sessions, team meetings, and discussions to foster a culture of continuous learning.
What will you be doing?
What experience and qualifications should you have?
What skills and abilities should you have?
What other requirements should you have?
Your Alignment with our Gurobi Core Values:
