Student Records Functional Lead, Enrollment & Student Administration, Enrollment Services Operations Contract

STUDENT RECORDS FUNCTIONAL LEAD, Enrollment & Student Administration, Enrollment Services Operations

Tracking Code: 24500694561113

Job Description
STUDENT RECORDS FUNCTIONAL LEAD, Enrollment & Student
Administration, Enrollment Services Operations

Category
Charles River Campus –> Professional
Job
Location
BOSTON, MA, United States
Tracking Code
24500694561113
Posted Date
11/13/2024
Salary
Grade
Grade 50
Position Type
Full-Time/Regular

About the Role

The Student Records
Functional Lead will oversee key functions within student records, focusing on team management, process improvement, and systems
configuration and updates to support university objectives. This role involves directing a team, collaborating with cross-functional
stakeholders, and ensuring efficient completion of cyclical processes.

• Supervise two functional analysts, handling task
  prioritization, performance reviews, and training.
• Work with stakeholders to document and enhance business processes, leading
  workshops and maintaining comprehensive documentation for service delivery.
• Support Campus Solutions and HighPoint upgrades through
  validation testing, including integration updates and process adjustments.
• Partner with service owners to ensure timely completion
  of cyclical student records processes, providing insights on scope and priorities.
• Act as an advisor on admissions-related projects
  and collaborate on Integration, Reporting, Change Management, and Data Governance initiatives.

About the
Organization

Boston University Enrollment Services Operations is part of the Enrollment & Student Administration unit
(ENSA). BU Enrollment Service Operations plays a critical role in ENSA’s mission; enrolling and retaining students, by supporting and
designing operational and technical infrastructure to support the student user experience.

Across the 9 departments of ENSA, we are
dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students,
families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and
productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/
diversity/about/diversity-statement/

About Our Benefits

This position is eligible to work
remotely up to two days per week. Boston University offers generous benefits including health insurance, dental insurance, life insurance,
tuition remission, retirement plan, and paid time off.

Required Skills

A cover letter is required for
consideration.

• Bachelor’s Degree
• 3-5 years of direct experience with 2+ years of management experience
• Experience with admissions or student records systems, ideally within a higher education environment.
• Strong leadership,
  collaboration, and analytical skills.
• Demonstrated ability to facilitate workshops, document processes, and drive business process
  improvements.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Knowledge of Campus
  Solutions or similar student information systems is strongly preferred.

We are an equal opportunity employer, and all
qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion,
sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service,
pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Skills

Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary
Grade: Grade 50

To apply, visit https://jobs.silkroad.com/BU/External/jobs/314941

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