Group Sales Coordinator Contract

The Group Sales Coordinator serves as the primary liaison between Taos Ski Valley, Inc. and contracted groups, responsible for managing lodging reservations, rooming lists, food and beverage accommodations, meeting space reservations, and fulfillment of all activities associated with the group. This role also serves as the main support for the Sales team, including but not limited to being the initial contact for new leads, managing sales pipeline and pacing reports, maintaining the group sales calendar, and conducting billing audits to close out events by ensuring clear communication of group needs to resort departments, enhancing the group’s overall experience at Taos Ski Valley.

• The main support for the Sales team to manage all aspects of receiving and maintaining group business from lead generation, contract execution, event planning and fulfillment, and event closing and auditing.
• Maintain and update the Group Sales Master Calendar ensuring all new and exiting group business is up-to-date with current information.
• Provide weekly group activity reports to Taos Ski Valley departments and department heads.
• Manage sales mailboxes (email & voicemail) for corporate, weddging, and social group sales to inquire about new leads and coordinate introductions of qualified leads to the appropriate sales manager.
• Maintain and update sales materials and information to be sent out to potential leads and exitisting group business (e.g., menus, activity vouchers, sales collateral, etc.).
• Organize and maintain historical and new contracts.
• Communicate with group customers on the details of their reservation/event and update details and reservations in local transaction systems as needed.
• Support managers with RFPs, proposals, contracts, BEOs, and meeting arrangements.
• Assist the Private Events Manager with planning requests, coordinating with clients on group room blocks and contracted timelines, and supporting event execution.
• Audit billing summaries for accuracy and manage client communications to ensure adherence to payment schedules.
• Utilize key technology tools, including iVvy (CRM), Microsoft Office, Teams, Siriusware, Inntopia, Beanworks, and SMS (Springer Miller Systems, PMS).
• Maintain reliable attendance and adapt to group event schedules.

Personal Skills:

• Deliver an exceptional guest experience that exceeds expectations.
• Communicate professionally with clients and co-workers.
• Coordinate and collaborate across departments to ensure clear communication, timely task completion, and alignment on group needs and event logistics.
• Accept feedback constructively and seek growth opportunities.
• Maintain a positive, focused, and adaptable approach in a dynamic environment, with strong multitasking abilities
• Strong alignment with Taos Ski Valley, Inc.’s Vision, Purpose, and Values.

Qualifications/Knowledge:

• Completion of a college or technical degree, preferably in Hospitality or Event Management.
• Proficiency in Microsoft Office Suite.
• Flexibility to work weekends, holidays, and evenings as needed.
• Experience using key technology tools and transaction systems such as iVvvy, Siriusware, Inntopia, and SMS preferred.

Work Environment:

Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.

Physical Demands of Position Include:

This job can require the potential of heavy-lifting as part of the role. Candidates can expected to pick up Items weighing up to 50lbs. Standing for long periods of time is another part of this role. Long hours and working at various times of the day and evening can be expecting.

Background Check:

Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

• Is a Background Check required for this position: Yes
• Is an MVR required for this position: Yes

Tagged as: (FFTH) Osp Maintenance Technician